Terms and Conditions

Terms and Conditions

The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.

Order Validation and Acceptance

We will be pleased to receive your order for Security Store Products to be sold in accordance with these terms, at the price and to the specifications described on our website. When you place an order through our online shop, we may verify your method of payment and shipping address before processing your order. No binding contract is created until your order has been accepted. Acceptance of your order shall take place when payment is cleared and an acceptance e-mail is sent to you. Until then the right is reserved to decline your order.

Electronic Communication

When you place an order through the wwwThe-Secuirty-Store.co.uk, you are required to provide a valid e-mail address, which we may use to communicate with you regarding the status of your order, advise you regarding shipment of backordered products, and to provide you with any other notices, disclosures or other communications relating to your order. You agree that “www.The-Secuirty-Store.co.uk” will not be responsible for any damage you incur, or information you do not receive, as a result of your failure to provide a valid e-mail address.


Receipt of your order does not guarantee that we can supply the selected Products to you. Our web site is regularly updated throughout the day, to ensure that we provide accurate details on product availability and the time period of any special offer is regularly updated. We endeavour to ensure availability on all our advertised items is constant, however we cannot warranty availability.
In the unlikely event that your chosen item is unavailable we will contact you by e-mail ASAP to advice of expected delivery dates. We will not deduct any sums from your credit card unless, or to the extent, we are able to deliver the Products to you as ordered.

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.

Out of Stock items

Do not place orders for items marked "OUT OF STOCK". These orders will be automatically cancelled.

Pricing and Product Information

Please note that all prices displayed on our site are exclusive of Value Added Tax and inclusive of delivery costs. All our prices are given in British Pounds. This price includes the price of the product, handling charges, packaging and transportation costs.

We make every effort to provide current and accurate information relating to our products, services, and prices, but does not guarantee the currency or accuracy of any such information. Information relating to our products and services is subject to change without notice.


You may pay for your order by PayPal or one of the following major credit cards, issued in the United Kingdom: Visa®, MasterCard®, American Express®, Solo®, Maestro® cards by means of a secure payment system. We will not deduct any sums from your credit card unless, or to the extent, we are able to deliver the Products to you as ordered.
We use one of the most reliable secure payment systems available on the Internet: the SSL protocol. (For more information, visit: www.ssl.com). All of your personal details are protected and encrypted before they are sent for processing.
Note: If we or our third party contractors suspect a fraud, we reserve the right to cancel a transaction for security purposes.


We will use all reasonable endeavours to ensure your purchases are delivered promptly but we cannot guarantee that there will be no delays in delivery, and accept no liability or responsibility for delayed delivery of products where the delay is outside of our reasonable control. Should you experience a delayed delivery, we invite you to contact our customer service: by mail - info@the-security-store.co.uk .

  • Express Delivery:With Express Delivery,you will receive your parcel in 24 hours for all orders placed before 12pm. Shipment is done via Royal Mail Next Day Special Delivery. Packing and Postage for Express delivery is £5 delivery charge for all orders. (VAT Incl.) for Next-day delivery. If you place your order on a Friday, it will be delivered to you on the following working day providing that: Your product is in stock at our warehouse

  • Standard Delivery:With standard delivery you receive your parcel within 1-3 business days. Shipment is done via Royal Mail 1st class. The standard delivery charge is £4 delivery charge for all orders.Orders placed before 3pm Monday through Friday will generally be processed, billed, and shipped that day. Orders placed after 3pm Monday through Friday will generally be processed and billed that day, and will generally be shipped the following business day. During weekends, orders placed will be processed, billed and shipped on the following working day.
    We will not deduct any sums from your credit card unless, or to the extent, we are able to deliver the Products to you as ordered. In the event your shipment will be delayed, please contact our customer service by mail – info@the-security-store.co.uk

    Your Right to Cancel the Contract

    You may cancel the contract at any time within 30 working days of receipt of the Products and receive a refund of the price paid. You must communicate such cancellation and return the Products to us (at your cost) within that 30 days period. Details of the address to which the Products are to be returned will be communicated separately.

    Return Policy

    All products purchased via the “www.The-Security-Store.co.uk” can be returned to us within 30 days of the order, for a full refund of the purchase, minus all shipping costs.
    The products being returned must be in resalable condition and include all materials including the outer box, CDs, cables, and any manuals that shipped with the product. If an item or accessory is found missing from the product packaging, then we will issue the credit of purchase price minus the price of the missing item.

    Promotional Codes

    Promotional codes that are featured in our online partner’s websites are subject to specific conditions. Promotional codes can only be used on specific products featured on our website. Promotional codes cannot be added up.
    In order to benefit from the discounts linked to the promotional codes you must do the following:
    If you place your order by phone you must give the code to the operator.
    If you place your order online you must type your code in the specific box called “Do you have a coupon code”.
    Note: Promotional codes are only valid for a specific period of time.

    Intellectual Property

    The content of the “www.The-Security-Store.co.uk” is protected by copyright, trade marks, database and other intellectual property rights. You may retrieve and display the content of our web site on a computer screen, store such content in electronic form on disk or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Security Store web site without written permission from us.

    Privacy Policy

    We are committed to ensuring that your privacy is protected. This Privacy Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

    The information we collect and how we use it

    When you register with our website we need to know your name, email address, correspondence address, contact telephone numbers and payment card details. We gather this information to allow us to process your orders and provide you with the information/goods requested. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services we provide. We or our agents and sub-contractors may contact you by post, email, SMS or telephone to ask you for your feedback and comments on our services. In addition we may use and share the information (which we will keep for a reasonable period) for marketing and profiling your preferences.

    How we protect your information

    The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy, including firewall security and password protection. You should be aware that information and data may be automatically collected through the use of "cookies". Cookies are small text files a website can use to recognise repeat users and allow us to observe behaviour and compile aggregate data in order to improve our website and to target its advertising. Cookies do not attach to your system or damage your files. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature, and you should refer to the “Help” section of your PC operating system.

    Sale of business

    In the event that this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchaser and their advisers and will be passed on to the new owners of the business.

    Updating your details

    If any of the information that you have provided to us changes, for example if you change your email address, name or payment details, please let us know the correct details by sending an email to info@the-security-store.co.uk, or by sending a letter to us.

    Disclosure of information

    We comply with and are registered under the Data Protection laws in the United Kingdom. We take all reasonable care to prevent any unauthorised access to and use of your personal data. Our staff and those working for our agents and contractors maintain a responsibility to keep your information confidential and will only use it to offer relevant products and services related to your enquiry. We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you do not wish to receive any mailings, email unsubscribe@the-security-store.co.uk, with your email address, customer number or name and address details.

    Your consent

    By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes. Owing to the global nature of the internet infrastructure, the information you provide may be transferred to companies based in countries outside the European Economic Area that do not have similar protections in place regarding your data and its use as set out in this policy. However, we have taken the steps outlined above to try to improve the security of your information, and where we pass your information to such companies (other than in transit across the internet), we will ensure that they treat your information with the same level of protection as if we were dealing with it ourselves. By submitting your information you confirm your consent to these transfers.